Frequently Asked Questions

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What is the best way to get from the airport to the Pines Lodge?

Epic Mountain Express is the best way to get from the airport to the Pines Lodge. No rental car is needed as Beaver Creek has a complimentary shuttle service that will shuttle you anywhere in Beaver Creek, and buses are available to Vail for a nominal fee.


Is parking available at The Pines?

Only valet parking is available at the lodge. Parking fees are included in the Resort Fee.


Where is the nearest ski/snowboard rental shop?

We have a ski/snowboard shop in the hotel and can assist you with all of your ski/snowboard rental and service needs.


When is room service available?

Room service is availabe between 7 and 10 a.m for breakfast, 11 a.m. to 2:30 p.m. for lunch, and 5:30 p.m to 10 p.m. for dinner.


Do you have safes in your guestrooms?

Yes, each guestroom is equipped with a safe that can fit a laptop computer.


How do I contact The Pines Lodge?

For our contact info, please click here. We are also proud to offer concierge services to help you plan your ideal vacation.


How do I sign up for email and updates from RockResorts?

RockResorts sends periodic emails with exclusive special offers as well as discounts on nightly lodging, vacation packages, spa treatments, and dining. Find out more>>

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