Frequently Asked Questions

What is the best way to get from the airport to the Pines Lodge? 
Colorado Mountain Express and All Mountain Transportation offer excellent transportation options from the airport to The Pines. Beaver Creek has a complimentary shuttle service that will shuttle you anywhere in Beaver Creek, and buses are available to Vail for a nominal fee. For more information, visit the Getting Here Section.

Is parking available at The Pines?
Only valet parking is available at the lodge. Parking fees are included in the Resort Fee.

Where is the nearest ski/snowboard rental shop?
We have a ski/snowboard shop in the hotel and can assist you with all of your ski/snowboard rental and service needs.

When is room service available?
Room service is availabe between 7 and 10 a.m for breakfast, 11 a.m. to 2:30 p.m. for lunch, and 5:30 p.m to 10 p.m. for dinner.

Do you have safes in your guestrooms?
Yes, each guestroom is equipped with a safe that can fit a laptop computer.

How do I contact The Pines Lodge?
For our contact info, please click here. We are also proud to offer concierge servicesto help you plan your ideal vacation.

How do I sign up for email and updates from RockResorts?
RockResorts sends periodic emails with exclusive special offers as well as discounts on nightly lodging, vacation packages, spa treatments, and dining. Find out more>>

Home	Environmental Program	Send a Postcard
Contact Us	Brochures	Privacy
FAQs	Employment	Site Map
Press Room	Gift Cards	RSS

Reservations 866-605-ROCK (7625)  Hotel 970-754-7200
© 2009 RockResorts International, LLC  Web site design & development by RTP